What this criterion requires
Context-sensitive help is available for content requiring input.
Who it helps
People with cognitive disabilities completing complex forms.
Example: fails vs passes
A 30-field application form with no guidance beyond the labels.
Contextual help per complex field: examples, formats, links to explanations.
AAA: context-sensitive help wherever input is required.
How to meet and fix it
- Attach per-field help texts or help icons on complex forms
Common failures auditors find
- Complex application forms with no field-level help at AAA
Automated scanning catches a share of these instantly - run a free check - and a manual audit covers the judgement calls a tool cannot make.
Sources
- W3C, Understanding 3.3.5: Help - w3.org/WAI
- W3C, How to Meet 3.3.5 (quick reference) - w3.org/WAI/quickref
Last updated . Reviewed by the EqualWeb accessibility team.
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