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Accessibility law for persons with disabilities
January 11, 2018
Defining disability -There are many kinds of persons with disabilities (PWD), including physical, sensory, hearing, mental health, developmental and learning. Disabilities can be visible or non-visible. Any degree of physical disability, infirmity, malformation or disfigurement that is caused by bodily injury, birth defect or illness and, without limiting the generality of the foregoing, includes diabetes mellitus, epilepsy, a brain injury, any degree of paralysis, amputation, lack of physical co-ordination, blindness or visual impediment, deafness or hearing impediment, muteness or speech impediment, or physical reliance on a guide dog or other animal or on a wheelchair or other remedial appliance or device;
A condition of mental impairment or a developmental disability;
A learning disability, or a dysfunction in one or more of the processes involved in understanding or using symbols or spoken language;
Helping disability - These persons have the same rights as any persons, and for this reason many laws were created to protect and help them.
Physical accessibility help is known for many years, but in the last years new regulations were made in order to help people with disabilities to access websites, order products, and make all the actions like anyone else.
People with disabilities travel, shop and do business in your community with their friends and families, just like everyone else. By providing service that welcomes people with disabilities, you can offer better service to everyone. Treating all your customers with individual respect and courtesy is at the heart of excellent customer service.
You can broaden your customer base by welcoming everyone to your store, restaurant or services, including customers with disabilities. By learning how to serve people with disabilities, you can attract more customers and improve your service to everyone.
Treat people with disabilities with the same respect and consideration you have for everyone else.