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Trustpilot - EqualWeb Digital Accessibility
November 02, 2020
Trustpilot is a digital platform that is open to everybody and built on transparency. The goal of the website is to bring businesses and consumers closer together and foster the trust between the two. From the consumer perspective, feature reviews with which consumers can use to shop with confidence; and from the business perspective, to land on insightful reviews that businesses can learn from and improve.
From now on, users can access accessibility functions like Voice Navigation, Color Adjustments, and Image Descriptors, among others. The Fnac website is now more accessible for users with different types of disabilities, including seniors.
Closed captions for videos and audio content enable people with hearing impairments to understand the content. EqualWeb has become the first web accessibility vendor to provide a video and audio closed captions option for people with disabilities as part of its automatic services.
The unique benefit of the function is that it’s entirely automatic. Moreover, as the website owner, you can modify the automatic generic text if you find a mismatch between the video and the text (the AI may miss a few words here and there), using the Captions Editor in your dashboard.
The closed captions function includes a simple on-and-off activation button, a rating vote for feedback purposes, a new transcription window over the video or audio element, and a captions download option. The captions’ font conforms to the Web Content Accessibility Guidelines (WCAG) 2.1 standards for easily accessible fonts.
An accessible design for a website means that the website is designed and developed in a way that makes it usable and understandable for people with disabilities. This includes people with visual, auditory, physical, cognitive, and neurological disabilities.