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AI Business Assistant

Your website, now with an AI agent that talks

EqualWeb customers can add a UiriX AI agent to their website in minutes. It learns your business from your own site, answers visitors by chat and by voice, captures leads, and can even answer your phone. No developers, no scripts to write, no credit card to start.

$100 free for every EqualWeb customer: a pay-as-you-go UiriX agent with $100 in the wallet, which is about 50 million chat tokens, and no credit card.

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EqualWeb's AI Business Assistant is an AI voice agent platform, powered by UiriX. It puts an agent on your website that answers visitors by chat and by voice, captures leads, and can answer your phone - built from your own site in minutes, with no developers. For visitors who cannot easily read a page, type a question or use the phone, it is one more way in. $100 free for every EqualWeb customer: a pay-as-you-go UiriX agent with $100 in the wallet, which is about 50 million chat tokens, and no credit card.

Included with EqualWeb, two clicks away

Set up the EqualWeb accessibility widget and enter your website - or sign in with a site that is already on EqualWeb - and Business Assistant appears in your EqualWeb menu. Two clicks open your account and your agent. The system then builds the agent for you: it reads your site and creates the agent in the background.

How it works

  1. Sign up inside EqualWeb. Enter your company name, your website address, your language and the voice you want for your agent. That is the whole form.
  2. Your agent builds itself. UiriX reads your website, writes a knowledge base from it, prepares a greeting and instructions in your language, and gives the agent the voice you chose. This takes a few minutes and runs in the background.
  3. Paste one line of code. When the build finishes you get a link straight into your UiriX dashboard, on the page with your widget code. Copy the snippet, paste it into your site, and the agent is live.
  4. Talk to your visitors. The widget shows your agent's face on the launcher button. Visitors can type or speak. The agent answers from your website's content, asks for contact details when someone is interested, and sends you the lead by e-mail.

What is an AI voice agent platform?

An AI voice agent platform is software that builds, hosts and runs AI agents that talk with customers - on a website, in the browser and on the phone - and gives the business one place to manage what the agents know, how they sound and what they did. EqualWeb's AI Business Assistant is that platform for EqualWeb customers: UiriX builds the agent from your website, hosts it and runs every channel, and your dashboard holds the knowledge base, the voice, the instructions and every conversation.

Unlike a chatbot script you write by hand, the agent learns from your content, speaks in a voice you chose, and improves when you tell it in plain language what to do differently.

What your agent can do

Chat and voice on your websiteVisitors choose how they want to talk. The agent listens, speaks and can be interrupted naturally.
Answers from your own contentEverything the agent knows comes from your website and any documents you add later. You can review and edit what it says.
Captures leadsName, phone or e-mail, and what the visitor wanted, delivered to your inbox with a short summary of the conversation.
Opens support tickets and takes callbacksA visitor with a problem becomes a ticket, a visitor who wants a call becomes a callback request.
Speaks your language17 languages, including Hebrew, English, Spanish, French, German, Arabic and Russian.
Remembers the conversationEvery chat and call is saved with a transcript and a summary you can read in your dashboard.

Who it helps: one more way in

An agent that listens, speaks and writes is another route to the same answers. That matters most to the visitors for whom the usual route - read the page, find the menu, fill in the form, or pick up the phone - is the hard part.

Blind and low-vision visitorsAsk by voice and hear the answer, instead of working through a busy page with a screen reader. The same agent answers on the phone.
Motor disabilitiesNo typing, no mouse, no forms: a spoken question gets a spoken answer, and a callback or a lead is taken in the conversation itself.
Dyslexia and reading difficultiesA spoken answer instead of a long page to read. The written chat, when they choose it, stays short and to the point.
Cognitive and learning disabilitiesA question in plain words gets a short, direct answer. No menus to learn, no site structure to understand, and the visitor can ask again in their own words.
Deaf and hard-of-hearing customersWritten chat on the website gives the same answers a phone call would, without the phone.
Speech impairments, noisy rooms, other languagesTyping is always one tap away in the same window, and the agent answers in 17 languages.

Voice suits some visitors and not others, which is why chat and voice share one window and the visitor chooses. The window itself was made accessible by EqualWeb's own accessibility team, the people behind the widget: a labelled launcher that opens a dialog, keyboard focus that moves into the conversation and comes back when it closes, and chat and voice side by side so nobody depends on one of them.

The agent adds a way in; it does not make the rest of the page accessible. That is the accessibility widget's job, and the two run side by side on the same site.

Conversational AI for business, without the project

Conversational AI for business usually means a project: a vendor, a script, integrations, a launch date. Here it is two clicks in your EqualWeb account. One agent handles four channels - website chat, voice in the browser, inbound calls and outbound calls - with one knowledge base and one set of instructions, so a customer gets the same answer whether they typed, spoke or called.

Choose the voice

Pick from more than 40 voices, each with a face and a short sample you can listen to before you decide. Female or male, warm or crisp, calm or energetic. You can change the voice at any time.

Add a phone line

When you are ready, give your agent a phone number. Callers get the same agent that lives on your website: it answers around the clock, takes messages, captures leads, and when a customer calls back it remembers the previous conversation. Every call is recorded, transcribed and summarised for you. Adding a phone number requires a payment card on file.

More on the phone side: Inbound Calls and Outbound Calls.

Your dashboard

Everything in one place: conversations, calls with recordings, leads, usage, the knowledge base, and the agent's instructions. Improve the agent by telling it what to do differently, in plain language, and rebuild with one click.

Pricing

$100 free for every EqualWeb customer: a pay-as-you-go UiriX agent with $100 in the wallet, which is about 50 million chat tokens, and no credit card.

Your agent runs on pay-as-you-go: you pay only for the conversations it actually handles, drawn from your credit. When the credit runs low you can top up from the dashboard. There is no monthly fee and no minimum.

Need more than one agent? Your account can hold up to ten, for example one per brand, one per language, or one for sales and one for support.

One agent, four channels

Inbound CallsGive the agent a phone number and it answers your calls around the clock.Read more Outbound CallsConfirmations, reminders and follow-ups, called from a list on your behalf.Read more Voice in BrowserVisitors click the agent's face and simply talk to your website.Read more Website ChatOne line of code, and every page has an agent that knows your business.Read more

Built with UiriX

The agent is built and run by UiriX, an AI business assistant platform for calls, voice and website chat, and offered to EqualWeb customers through their EqualWeb account. The accessibility widget and the agent are two different things and work side by side on the same site.

Frequently asked questions

What is an AI voice agent platform?

Software that builds, hosts and runs AI agents that talk with customers on a website, in the browser and on the phone, with one dashboard for their knowledge, voice, instructions and conversations. EqualWeb's AI Business Assistant, powered by UiriX, is that platform for EqualWeb customers.

How much does the AI Business Assistant cost?

$100 free for every EqualWeb customer: a pay-as-you-go UiriX agent with $100 in the wallet, which is about 50 million chat tokens, and no credit card. After that the agent runs on pay-as-you-go from your credit: no monthly fee, no minimum, top up from the dashboard when the credit runs low.

Do I need to write anything for the agent?

No. The agent learns from your website. You can add documents, a custom greeting or extra instructions later, but nothing is required to start.

Can I see what the agent said to my visitors?

Yes. Every conversation and call is stored with a full transcript and a summary in your dashboard.

What happens when the agent does not know the answer?

It says so and offers to take the visitor's details so your team can follow up. It never invents answers.

Can I turn it off?

Yes, from the dashboard, at any time. You can also switch the voice, the language and the widget's look whenever you like.

Is my data private?

Your knowledge base, conversations and leads belong to your account only. They are never shared with other customers.

Does it help visitors with disabilities?

It adds another way to get an answer: by voice for people who find reading or typing hard, by written chat for people who cannot use the phone, by phone for people who are not at ease on a website, in 17 languages. The agent's window was made accessible by EqualWeb's own accessibility team - keyboard, focus and screen-reader labelling included. It does not replace the accessibility widget or an accessible page; it runs beside them.

Last updated . Reviewed by the EqualWeb accessibility team.

Get your AI agent

Sign in to EqualWeb, choose Business Assistant, and your agent builds itself from your website. $100 free for every EqualWeb customer: a pay-as-you-go UiriX agent with $100 in the wallet, which is about 50 million chat tokens, and no credit card.

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